Privacy Policy

Effective: March 1, 2025

Thank you for being part of our community at Adler Hydro Vac, LLC. (“Adler”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at www.adlerhydro.com (the “Site”).

Scope and Agreement

This Privacy Policy applies to information we collect through our Site, which is intended for customers and prospective customers in the United States. If you access our Site from outside the United States, you understand that your information will be transferred to and stored in the United States. By using our Site or providing us with personal information, you consent to this Privacy Policy.

When we refer to “you” or “your,” we mean the person accessing this Site, including individuals acting on behalf of businesses or organizations.

Information We Collect

Personal Information

We collect information that identifies you or can be reasonably linked to you (“Personal Information”), which may include:

  • Name
  • Email address
  • Postal address
  • Phone number
  • Company information
  • Job title/position
  • Job location details

 

We collect this information when you:

  • Complete our “Get A Quote” form
  • Submit contact information forms
  • Interact with customer service
  • Communicate with us via social media
  • Request information about our products and services

Automatically Collected Information

When you visit our Site, we automatically collect certain information, including:

  • IP address
  • Device identifiers
  • Browser type and settings
  • Website interaction data
  • Pages viewed
  • Technical usage information

Cookies and Tracking Technologies

We use cookies (small text files stored on your device) to enhance your experience on our Site. Cookies help us understand site usage patterns, remember your preferences, and improve functionality. For more information about cookies, visit All About Cookies.

How We Use Your Information

We may use your Personal Information to:

  • Improve our products and services
  • Respond to your inquiries and requests
  • Enhance website functionality
  • Process your transactions
  • Contact you regarding products or services
  • Send you promotional materials
  • Analyze website usage patterns
  • Comply with legal obligations
  • Protect our rights, privacy, safety, or property
  • Enforce our terms and conditions

Information Security

We implement appropriate security measures, including SSL encryption technology, to protect your information. However, no electronic transmission or storage system can be guaranteed to be 100% secure. If you believe your interaction with us is no longer secure, please contact us immediately.

Disclosure of Information

We may share your Personal Information:

  • With service providers who help us with business operations (website hosting, data processing, technical support, etc.)
  • To comply with applicable laws and legal processes
  • To protect our rights, property, safety, or the rights, property, and safety of others
  • In connection with a business transaction (merger, acquisition, sale of assets)
  • With our parent companies, subsidiaries, and affiliated businesses

 

Please note that no attorney-client or confidential relationship exists between you and Adler.

Your Rights and Choices

Updating Your Information

If your Personal Information changes or if you believe our records are incorrect, you may contact us, and we will make reasonable efforts to update or correct your information.

Opting Out

You may request that we delete your Personal Information, subject to certain limitations (e.g., tax or record-keeping requirements, account maintenance, transaction processing). We will make commercially reasonable efforts to comply with such requests within 30 days or more.

California Resident Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA):

  1. Request information about the Personal Information we collect and how we use it
  2. Request deletion of your Personal Information
  3. Opt-out of the sale of your Personal Information
  4. Non-discrimination for exercising your CCPA rights

 

To exercise these rights, please contact us through our website or by mail.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Continued use of our Site after any changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Through our website’s Contact Us page
  • By mail at our physical address:
    Adler Hydro Vac, LLC
    1330 12th Avenue, Pompano Beach, FL 33069

 

Last Updated: March 1, 2025

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